Privacy Policy for Orange Coast Car Service
At Orange Coast Car Service (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, orangecoastcarservice.com (the “Website”).
1. Data Collection
We collect personal information in the following ways:
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Information You Provide: When you request a quote, make a reservation, or contact us through the Website, we collect details such as your name, email address, phone number, pickup and drop-off locations, and any special requests.
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Automatic Data Collection: When you visit our Website, certain information is automatically collected, including your IP address, browser type, operating system, referring URL, time of visit, and pages viewed.
2. How We Use Your Data
We use the personal information we collect to:
- Deliver and enhance our services, process reservations, and send confirmations.
- Respond to your inquiries and provide customer support.
- Send promotional emails and marketing materials, with your consent. You can opt-out at any time.
- Analyze website performance and user behavior to improve our offerings.
3. How We Protect Your Data
Your privacy is our priority. We implement the following measures to protect your personal information:
- Secure Servers: Your data is stored on secure servers with restricted access.
- Encryption: Sensitive information is encrypted during transmission.
- Access Control: Only authorized personnel can access your personal information.
4. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your data, subject to certain conditions.
- Restriction: Limit how we process your personal information.
- Objection: Object to the processing of your personal data for marketing.
To exercise any of these rights, please contact us at the information provided below.
5. SMS Consent and Communication
By providing your phone number, you consent to receive SMS messages from Orange Coast Car Service regarding your bookings, inquiries, and service updates. Your phone number will only be used for communication related to our services and will never be shared with third parties for marketing purposes. To opt-out of SMS communications, reply “STOP” at any time.
6. Email Marketing Opt-In and Opt-Out
We will only send you promotional emails or marketing materials if you have explicitly opted in. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. Any data shared with third-party service providers is strictly limited to fulfilling your reservations or providing necessary services, and these providers are bound by confidentiality agreements.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:
Email: info@orangecoastcarservice.com
Phone: (714) 392-7650
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Updates will be posted on the Website, and continued use of our services signifies your acceptance of the revised policy.
10. Accessibility Commitment
We strive to ensure our Privacy Policy is accessible to all users. If you experience any difficulties accessing this policy, please contact us for assistance.
By using our Website, you acknowledge and agree to the terms outlined in this Privacy Policy.